Privacy Policy
Effective Date: January 15, 2025
Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically when you interact with our platform. The types of data we collect include:
- Personal Information: Name, email address, phone number, postal address, and date of birth
- Financial Information: Income details, expense records, bank account information, and budget preferences
- Technical Data: IP address, browser type, device information, and usage patterns
- Communication Records: Correspondence with our support team and feedback you provide
- Cookies and Tracking: Website usage data, preferences, and session information
How We Use Your Information
Your information helps us provide effective budget audit preparation services. We use your data for several specific purposes:
| Purpose | Legal Basis | Data Types Used |
|---|---|---|
| Service Delivery | Contract Performance | Personal, Financial |
| Communication | Legitimate Interest | Contact Details |
| Platform Improvement | Legitimate Interest | Usage Data, Technical |
| Compliance | Legal Obligation | All Relevant Data |
Data Storage and Security
We implement robust security measures to protect your information. Your data is stored on secure servers within the UK and EU, with encryption both in transit and at rest. We regularly update our security protocols and conduct audits to ensure your information remains protected.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Financial data related to budget audits is typically kept for seven years in accordance with UK financial regulations, while general account information is retained until you request deletion or close your account.
Your Rights Under UK GDPR
As a UK resident, you have several important rights regarding your personal data:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Rectification
Ask us to correct inaccurate or incomplete information in your account at any time.
Erasure
Request deletion of your personal data, subject to certain legal and regulatory requirements.
Data Portability
Receive your data in a structured, commonly used format for transfer to another service.
Information Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data in specific circumstances:
With trusted service providers who help us deliver our services, such as cloud hosting providers and payment processors. These partners are contractually bound to protect your information and can only use it for specified purposes. We also share data when required by law, such as responding to valid legal requests or protecting our legal rights.
International Data Transfers
While we primarily store data within the UK and EU, some of our service providers may process data internationally. When this occurs, we ensure adequate protection through approved transfer mechanisms, including adequacy decisions and standard contractual clauses.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and provide essential functionality. We use both essential cookies required for the site to work properly, and optional cookies for analytics and personalization. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through prominent notices on our website. The effective date at the top of this policy indicates when it was last updated.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
horavinqueluth Privacy Team
Festival Park, Cobridge Rd
Stoke-on-Trent ST1 5SF, United Kingdom
Phone: +442039186882
Email: info@horavinqueluth.com